Customer Testimonials
"While waiting on the car, staff was very kind….offering coffee/donuts, plus free car wash—added bonus! "
Michael, Akron -
"….took time to address a minor problem and explained the cause."
Harry, Hudson -
"It’s an excellent service, very friendly and trustworthy. I feel like a part of the family."
Sumru, Copley -
"Shuttle drivers ROCKED both ways to Hudson!"
Michael, Hudson -
"Friendly, competent staff, clean facilities, prompt shuttle service with friendly, courteous driver."
Ruth, Cuyahoga Falls -
"Scott did an outstanding job, listened to my concerns and eased the anxiety of a major expense that was covered by warranty!"
Eric, Akron -
"They even washed my dirty floor mats, WOW!"
Marilyn, Akron -
"I believe they knew best and will do the best for my Mazda."
Patricia, Akron -
"Why would I go anywhere else?"
David and Anna, Tallmadge -
"It’s always quick—fun and the doughnuts are great!!!!"
Mark, Akron -
"Brad, the mechanic, is a blessing. I trust him. Scott is always a help."
Diane, Peninsula -
"Dependable, friendly, convenient. Mike was straight forward, knowledgeable and took the time to explain options and bill."
Nick, Silver Lake -
"Because “SU” loves all the folks at CASCADE!!!"
Mary, Akron -
"Unable to keep my appt due to illness, they sent a valet to get and return my car. We are so thankful."
Anonymous, Cuyahoga Falls -
"They take good care of my car and give me peace of mind."
Barbara, Cuyahoga Falls -
"We have always been satisfied at Cascade for sales and service( over 20 years )"
Barbara - Cuyahoga Falls, OH -
"Good service and personal attention. Always have proper maintenance checks performed in a timely matter. Thank You"
Paul - Cuyahoga Falls, OH -
"Yes! Love the new showroom and service intake. Looked at new models while I waited for my 2009 Outback to be serviced. Coffee was great to! Thank you"
Ruth - Cuyahoga Falls, OH -
"Yes! The donuts and coffee on such a snowy day was greatly appreciated."
Marilyn - Sagamore Hills, OH -
"I like taking my car to the dealer where I purchase it. I like having the car washed at no extra charged, I think the charges for service are very fair. I like having the shuttle service you provide."
Margaret - Cuyahoga Falls, OH -
"Just because you really have good service."
Mark - Stow, OH -
"Yes! Mr. Spath was very friendly and helpful. Seemed eager to provide excellent service! He explained what was necessary and was very knowledgeable. "
Lee - Hudson, OH -
"If something needed fixed, they fixed it. If not, it was left alone!"
Steve, Akron -
"Everyone friendly, they listen, are concerned, and addressed my concerns in a timely manner. Will I return? YES!"
Ralph, Cuyahoga Falls -
"J Because you have the best Service in NE Ohio!"
J, Akron -
"Very friendly and professional staff. They keep me up to date and informed."
Ian, Akron -
"The Service Crew is wonderful! Attentive, professional and caring."
Margaret from Akron -
"Ramze expedited my car in an emergency. Bev was warm and sincere."
Akron Customer -
"Everyone was courteous and friendly. They listened to me."
James from Parma -
"All in all a wonderful experience!"
Akron customer -